Chatbot for repair companies

1. BotPro connects via APIs and plugins, facilitating seamless integration with your existing systems. This allows you to centralise the management of queries and requests, ensuring that every interaction is processed in real time without disrupting your daily operations.

Yes, BotPro fully adapts to your company's tone, style and branding. You can set up specific conversation flows for different types of repairs and maintenance services, ensuring that care feels personalised and aligned with your brand identity.

Support is available to ensure optimal operation of BotPro. Our support team is available to resolve any queries or issues, ensuring that the tool operates without interruption and delivers consistent results.

The chatbot solution for scheduling repair appointments automates the scheduling of technical visits, allowing customers to schedule appointments immediately. This reduces the administrative burden, minimises coordination errors and improves operational efficiency, resulting in faster and more reliable service.

Absolutely. BotPro is designed to handle multiple customers at once, which is essential during peak demand. Its ability to process and respond to multiple interactions in parallel ensures that each enquiry is handled efficiently, with no delays in service.

1. Thanks to its real-time analytics dashboard, BotPro collects information from every interaction and presents it in clear reports. This allows you to analyse patterns, identify areas for improvement and adjust your customer service strategies, optimising the management of repair and maintenance requests.

Our chatbot not only provides immediate responses, but also integrates with your back-office systems to centralise all information. This allows for accurate tracking and detailed analysis of each request, helping to improve operational efficiency and customer satisfaction in the long term.

BotPro automates repetitive tasks, such as responding to common queries and scheduling appointments, freeing your team to focus on solving complex cases. This reduces response times and improves efficiency, allowing you to provide a more agile and effective technical service.

Yes, BotPro integrates seamlessly with websites, social media and mobile apps. This ensures that your customers can communicate quickly and easily, regardless of the channel they use, guaranteeing 24/7 support across all touchpoints.

Automation with BotPro allows you to respond immediately to every query, schedule appointments without manual intervention and follow up on every repair request. This not only reduces wait times and improves efficiency, but also increases customer satisfaction, turning every interaction into an opportunity to optimise your service.