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Transform your business with Artificial Intelligence

Chatbots for Business: AI for your Business and 24/7 Customer Service

  • Automate your processes
  • Reduce costs
  • Grow your sales
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Benefits of AI in business automation

Attention 24/7

Serve your customers at any time, increasing their satisfaction and loyalty.

Cost reduction and operational efficiency

It reduces the team's burden on repetitive tasks, focusing on what really matters.

Higher Sales Conversion

Interact with leads instantly and don't miss out on business opportunities.

Effortless Automation

Centralise processes and free your staff from manual tasks (bookings, FAQs, collections, etc.).

Instant scalability

Adaptable to your company's growth: more interactions, more channels, no hassle.

Personalisation of the Experience

It offers answers adapted to the profile of each user, generating a closer and more efficient treatment.

Tell us about it what you need and we help you

Revolutionise your business with Artificial Intelligence

Discover the tools that will transform your company or business through Artificial Intelligence.

24/7 Customer Service

Keep your service active around the clock and resolve queries immediately. Save time and improve customer satisfaction.

Lead Generation and Sales

Turn visitors into opportunities with personalised advice. Increase your sales effortlessly.

Internal Support and Process Optimisation

Deliver quick answers to your team and streamline repetitive processes. Increase productivity and save resources.

Integrations with Key Tools

Connect your chatbot with CRM, ERP and payment platforms. Automate workflows and centralise data.

Omnichannel Conversational Marketing

Launch interactive campaigns on multiple channels with a single message. Increase visibility and strengthen engagement.

Real-Time Analysis and Reporting

Measure the performance of each interaction to make better decisions. Optimise your conversational strategy instantly.

Multilingual Chatbots

Serve customers in any country without increasing costs. Extend your global reach with language-specific responses.

Virtual Assistant for User Onboarding

Accompanies new customers and employees in their first steps. Provides clear information and saves time on training.

Strategic Consulting
of Artificial Intelligence
for your company

Schedule a free appointment with our AI experts

What is BotPro

We create and optimise solutions for Chatbots, Artificial Intelligence Agents and Generative AI (image, audio, video) for Institutions, Organisations, SMEs, Startups and Professionals...

  • Specialisation in conversational AI
  • Experts in multimodal generative AI (image, audio, video, text, ...)
  • Customised solutions for each sector
  • Integrations with CRMs, ERPs, Reservation Systems, etc.
  • Emphasis on security and privacy

Clients satisfied

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Figures for the Success

Reduction in response times
- 0 %
Operational cost savings
- 0 %
Increased lead generation
0 x
Increased customer satisfaction
+ 0 %

Sectors we address

We offer effective and customised solutions to boost your company or business with AI.

Opportunities for improvement

  • Bookings and telephone orders overwhelm the team at peak times.
  • Frequent errors in annotations and orders.
  • Low customer loyalty due to lack of customer follow-up.

Benefits of AI

  • Immediate answers to frequently asked questions, freeing up shop staff.
  • Automated order and returns tracking process.

    Personalised recommendations that enhance the shopping experience.

Opportunities for improvement

  • High volume of enquiries on availability and prices.
  • Difficulty in handling returns and complaints.
  • Lack of personalisation of recommendations.

Benefits of AI

  • Immediate answers to frequently asked questions, freeing up shop staff.
  • Automated order and returns tracking process.
  • Personalised recommendations that enhance the shopping experience.

Opportunities for improvement

  •  High volume of enquiries about availability and fares.
  • Complicated management of reservations and cancellations.
  • Lack of multilingual service for international guests.

  • Benefits of AI

  • Instant answers to common queries, saving time at reception.
  • Optimisation of the booking and cancellation process with real-time notifications.
  • Multi-language support to enhance the travellers' experience.
Consultancies, law firms, consultancies

Opportunities for improvement

  • Saturation of calls and emails with repetitive questions.
  • Lack of time to devote to more complex cases.
  • Difficulty in scheduling appointments and managing agendas.

Benefits of AI

  • Automation of FAQs and pre-filtering of queries.
  • Possibility to devote more hours to high-value tasks.
  • Online appointment scheduling and reduction of last-minute cancellations
Clinics, beauty centres, gyms

Opportunities for improvement

  • Large number of calls for appointments or timetable information.
  • Manual tasks for booking reminders and follow-ups.
  • Lack of a channel to deal with queries outside working hours.

Benefits of AI

  • Automatic appointment scheduling with patient/client reminders.
  • Time savings for staff, who can focus on on-site care.
  • 24/7 availability to resolve basic and urgent queries.

Opportunities for improvement

  •  High volume of questions on admission procedures, scholarships or timetables.
  • Difficulty in supporting students at different times.
  • Lack of personalised follow-up for each student.

Benefits of AI

  • Automation of key information (enrolment, exams, timetables).
  • Continuous attention to resolve frequent queries, without saturating the academic staff.
  • Personalised monitoring that improves student retention and performance.

Opportunities for improvement

  •  High enquiries for tracking of shipments and deliveries.
  • Communication problems when delays or incidents occur.
  • Scheduling and rescheduling of manual pick-ups or deliveries.

Benefits of AI

  • Automated tracking and proactive notifications to customers.
  • Quick resolution of doubts about delivery times or costs.
  • Saving time in the attention and coordination of routes and appointments.

Opportunities for improvement

  •  Lack of immediacy when dealing with leads coming from campaigns.
  • Need to collect data before offering marketing proposals.
  • Difficulty in quickly segmenting stakeholders.

Benefits of AI

  • Automatic lead capture and qualification, ready for the sales team.
  • Initial screening of applications, reducing time spent on unqualified prospects.
  • Conversational campaigns that improve interaction and response rates.

Opportunities for improvement

  •  Difficulty in scheduling appointments to visit properties or works in progress.
  • Lack of clear communication on processes, timelines and budgets.
  • Manual processes leading to duplication of data and delays in service.

Benefits of AI

  • Automated agenda to schedule visits and notify reminders.
  • Centralisation of information for greater transparency and customer confidence.
  • Less time spent on repetitive tasks and more focus on personalised advice.

Opportunities for improvement

  • Manual order and stock tracking processes that can lead to errors.
  • Reliance on staff to report product availability or delivery times.
  • Lack of agile communication in the face of delays in the supply chain.

Benefits of AI

  • Automated inventory and order tracking for more efficient management.
  • Reduced administrative burden, freeing staff for higher value tasks.
  • Real-time alerts on delays or updates, improving decision making.

Opportunities for improvement

  •  High volume of tickets or technical queries that saturate support.
  • Lack of a system for initial lead generation and qualification.
  • Difficulty in providing 24/7 support without increasing costs.

Benefits of AI

  • Automatic resolution of frequently asked questions and initial filtering of incidents.
  • Faster lead generation.
  • Uninterrupted service, increasing customer satisfaction and keeping costs under control.
Production companies, creative studios

Opportunities for improvement

  •  Lack of an effective communication channel for projects and collaborations.
  • Difficulty in updating and sharing portfolios with clients quickly.
  • Saturation of requests for quotations slowing down creative processes.
  • Benefits of AI
  • Unification of requests and proposals without saturating the creative team.
  • Facility to share and update portfolios in an automated way.
  • Filtering of queries and requirements, speeding up the ideation and production phase. 
Cooperatives, microfinance

Opportunities for improvement

  •  Large number of queries about loans, rates and approval processes.
  • Manual processes that delay customer service.
  • Lack of personalised follow-up to generate loyalty.
  • Benefits of AI
  • Automation of FAQs on financial products, freeing up frontline staff.
  • Optimisation of customer management through automated workflows.
  • Personalised communication to report application status and retain customers.
Electricians, plumbers, etc.

Opportunities for improvement

  •  Difficulty in coordinating appointments and managing last minute changes.
  • Lack of visibility on the availability of technicians and spare parts.
  • Late responses to new requests, losing business opportunities.

Benefits of AI

  • Automated scheduling that prioritises and organises service requests.
  • Real-time monitoring of available technicians and equipment.
  • Prompt and professional service that improves customer satisfaction and retention.

Opportunities for improvement

  •  High volume of enquiries about availability, wholesale prices and delivery times.
  • Lack of real-time updating of inventories and price lists.
  • Manual order processing which can cause errors and delays in invoicing.

Benefits of AI

  • Instant information on stocks and prices for wholesale customers.
  • Automation of orders and invoicing, reducing the margin of error.
  • Better control of the supply chain and optimisation of logistics. 
Do you want to know how we can help you?
Request a Free Consultation
Request a Free Demo
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Marbella (Málaga) SPAIN

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